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Have questions or ready to plan your adventure? Whether you’re looking for a custom itinerary, have questions about our tours, need transportation to or from Kona International Airport (KOA), or are inquiring about special events or a night out on the town, we’re here to help.
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Frequently Asked Questions
Everything you need to know about your journey with Wild Hawaii Tours
While the Big Island is home to active volcanoes including Kilauea, the most active volcano in the world, it is not guaranteed that they will be erupting during your tour. If lava is visible and safe for viewing it will be our main goal to get you as close as possible!
Our tours run from 4.5 to 11 hours, depending on the tour, and our full day tours run up to 11 hours. We feel that is the ideal time needed to see each attraction in a no rush relaxed pace and leave room for side quests if they arise! However if that seems too long or you have something else in mind we are more than happy to accommodate!
Full price will be charged for cancellations and 'no shows' unless we receive advance notice of 24 hours. If something comes up, we will do our best to get you rescheduled. We will cancel in the event of extreme weather for a full refund. Cruise ship guests: If your boat does not come into port a full refund will be given.
We recommend shoes and clothing that will keep you comfortable for a long day. You are more than welcome to bring a change of shoes/clothes as well for our more adventurous activities.
While our vehicle is not wheelchair accessible we are more than happy to make it work as long as you are comfortable with it. Please make sure to reach out in advance!
Yes of course! Many of our guests fly into Kona (recommended) where we will start our adventure. We will work with you to choose the best flight times to maximize your day.
Yes. Guests of all ages are welcome on our tours. The National Park Hiking Tour is recommended for ages 6 and up.
Per group. Our tours are private: $1,900 is the price for your group of up to 6 guests. Groups larger than 6 ride in our Sprinter van, with tiered pricing.
We pick you up at your accommodation and drop you off there after the tour. Cruise ship guests are picked up at the pier in Kona or Hilo.
Yes. Our cruise ship tours come with a guaranteed return to port, and we plan your day around your ship's schedule. Ships keep different schedules, so please contact us before you book.
Reserve Your Private Experience.
Your private, fully customizable Hawaiʻi experience awaits. Explore everything the Big Island has to offer with a knowledgeable local guide tailored to your interests and pace.